So on November 20 I ordered this from Amazon:
It was supposed to arrive on Nov. 22. On that day I received an email saying it would be delivered on Friday. I checked the shipping and it was in Richmond in the morning and Michigan that afternoon? Then it went to Connecticut?
Friday I received an email that it would arrive Saturday.
Saturday I got another one saying, no, now it is Monday.
I got it Monday, Nov. 27th.
I decided to call customer service this morning and let them know that it was late and they should be watching that more carefully at this time of year. I thought maybe they would say thanks and give me 5% off my next order.
No, not even close. They apologized all over the place and gave me a full refund of the entire price. I told them I didn’t expect that but they said no matter that is what they could do.
This afternoon I got the full price back, $63.17…they told me it could take 3-5 days to get the $ back in my account.
Great service Amazon and your “ploy” worked… I am a very satisfied customer and will probably use them even more.
Maybe one day I will try the groceries online ordering there.