Rick emailed an interesting question about Gmail this week. His company uses Google’s product, “G Suite Business” for their email. With G Suite all email and cloud storage is handled by Google in the cloud. This can allow big savings in money, time and equipment for the company. I have used it before in the corporate environment and although different it works quite well.

Rick’s question was that he was going to be out of town for vacation. He wanted to turn over control of his email to a coworker. However, (smartly so) he did not want to give them his password. NEVER give passwords to anyone.

I found that Google has a Gmail delegation feature. A Gmail delegate is someone you give access to your email account without supplying your password. Once a delegate has access to your email they have limits as to what they may and may not do on your account. They can read, send, delete and reply to emails that were sent to your account. If Rick were a delegate of mine his address would show as the sender in any email he sent on my behalf. The sender would show “sent by rickwhatever@gmail.com.” Delegates also have the ability to add, edit and remove people from your Gmail contacts.

There are also several things that are not allowed. One of the main ones is that the delegate cannot change your password. So if your delegate turned out to be an evil individual they could not block you out of your account. They also cannot chat with anyone as you while in your account. Last, they could not change your Gmail account settings.

A person may be a delegate for any number of accounts. However, a personal Gmail account can only have up to 10 delegates (corporate G Suite accounts are limited to 25).

It is fairly easy to add a delegate to Gmail; though, it must be done online as you cannot add one from your phone’s Gmail app. Log into Gmail and click the Settings button that looks like a gear in the upper right corner. Next, select the “Accounts and Import,” scroll to the bottom and click “Add another account” under the “Grant access to your account” section. Enter the email address of your delegate (it must be a “gmail.com” address) then, “Next Step.” You will now be instructed to send them an email, by clicking a link to grant them access to your account.

Grant access

Grant access to another account

The person you add will get an email from you asking them to confirm that they will take access for a while. If they do not respond within a week the request will be withdrawn and they will not be your delegate. Also note when your delegate accepts your access they may not have access to your account for up to 24 hours.

Notification email to delegate
Notification email to delegate

If you are a delegate it is easy to access that account. Sign into your own Gmail account, click your account photo (upper right corner), then from the dropdown menu select the delegated account. A new window or tab will open with their email displayed. Have at it.

When you are ready to remove their access go to the same “Grant access to your account” area and click “delete” by your delegate’s information.

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