As time goes by I realize that many companies, unfortunately Microsoft included, strive to keep the customer confused. I received a question last week from Lindsey saying she had just gotten a new computer and wanted to know which MS Office to get. She had Office 97 on her previous computer and yes, Windows XP. …
Last week we looked at "Windows Remote Assistance" to see how you could give or receive help with your computer issues. It works well but as I said there are drawbacks in that you need to be going from a Windows to a Windows computer and could not link with a Mac or Ubuntu (Linux)…
After the column last week about "Problem Steps Recorder" Andy emailed from Waynesboro, VA and asked an interesting question. He was wondering if there is a program that allows him to give a "fix it" person access to his computer to repair it from long-distance. He had heard of large computer manufacturers logging into home…
Protected by Security by CleanTalk
Voicemail Ron