Get Help, Join Me

Last week we looked at "Windows Remote Assistance" to see how you could give or receive help with your computer issues.  It works well but as I said there are drawbacks in that you need to be going from a Windows to a Windows computer and could not link with a Mac or Ubuntu (Linux)…

Get Help, Windows Remote Assistance

After the column last week about "Problem Steps Recorder" Andy emailed from Waynesboro, VA and asked an interesting question.  He was wondering if there is a program that allows him to give a "fix it" person access to his computer to repair it from long-distance.  He had heard of large computer manufacturers logging into home…

Smartphone Info

Since I get many questions about Smartphones here are some interesting statistics which may answer some of your inquiries. The top five smartphone operating systems, according to comscore.com stack up like this. Android is number one with 52.0% of the market followed not very closely by Apple with 39.2%. Next were Blackberry, Microsoft with 5.1%…

Android Device Manager

At some point in time after "smart phones" hit the market people starting leaving them on buses, in taxis and had them stolen.  The Chief Information Officers website states that in August, 2013 that approximately 200 cell phones are left in New York City cabs every day.  That adds up to about 73,000 per year. …

Recycle Bin

I talked to a young lady recently about how she used her Recycle Bin.  As if you did not know, the Recycle Bin is the trashcan icon on your Windows desktop.  It is usually located on the lower right or upper left corner of the screen.  It displays as empty or full.  When full, whether…

Android Factory Reset

Last time we talked about what to do if you could not remember your Android phone’s passcode or pattern.  An email this week stated, "OK, I don’t really use Gmail for much and never log into it."  They then went on to explain that they could not provide adequate information to Google to get their…

Passcode, What Passcode?

Robert wrote me recently with a question I had never received before.  It was an excellent question. I am sure some of you have bumped up against before, too.  He wrote saying that he had just gotten back from a vacation out of the country and had not wanted to be bothered by work.  To…