Your Abandoned Smartphone May Betray You

(from TechNewsWorld, http://www.technewsworld.com/) By Richard Adhikari That phone you so callously turned over to another may be harboring some of your secrets — and it may be all too willing to spill its guts. An examination of 20 used phones purchased on eBay turned up more than 1,500 family photos of kids, 750 photos of…

Bad and Good Customer Relations

If I have a bad customer experience I do not write about it.  I learned this about 14 years ago when I was new to the writing business.  At that time, I wrote about a product which many people were downloading, using and loving.  However, I found that it was recording what you did and…

Do Not Do These Things, Part 3

I was not planning on having a "Part 3" to this series; however, Marion recently sent an interesting email. This situation does not have anything to do with the web, email or any other things I usually write about.  Nevertheless, it is a real personal security concern. Marion emailed about a "Social Engineering" scam which…

Try a New Browser

Last week I talked about an issue that was happening with Google’s Chromecast and Chrome browser related to Android tablets and phones.  I stated there, "…you could always try various browsers from time-to-time and find out what you may like.  It is easy to change back at any time."  When I wrote that I did…

Google, What are you Telling Me?

As you regular readers know, I like Google.  Google is not perfect but they have many great apps.  In the past I have been disappointed in their corporate decisions to do away with some of their more desirable apps.  For instance iGoogle homepage, Calendar Sync and Google Reader to name a few. I learned something…

OneNote

I have mentioned OneNote by Microsoft several times in recent articles.  I have had many emails asking me to do an introduction column regarding this application.  So here it is. In my opinion OneNote is one of the most overlooked and enigmatic applications in the Microsoft stables today.  MS has not mentioned it much until…